Operations & Communications Manager

Reports To: Dance Fremont Director

Pay Grade: $18-20 per hour

Work Schedule: To be negotiated, ~25-30 hrs/wk

Purpose: Manage day-to-day studio operations & outgoing studio communication to the public & families; track and maintain tuition payments and other records; and provide administrative support to the Directors of Dance Fremont and Instructors.

The ideal candidate will have excellent writing skills; enjoy working on a variety of tasks and building relationships with our community members; have familiarity with the dance world and arts administration; and be respectful of other people’s race, gender identity, religion, age, physical and neurological differences, and sexual orientation. Candidates with dance teaching experience may have the opportunity to join the Dance Fremont faculty.

Dance Fremont offers a supportive work environment and flexible scheduling, free dance classes, and free studio space.

About Us

The mission of Dance Fremont is to inspire a lifelong love of dance in each student in a joyful and creative environment. At the heart of our teaching philosophy is the belief that students do best when they are given the tools to develop their own technical progress and creative voice. To this end, we teach ballet and modern dance with an emphasis on anatomical alignment and knowledge of what is best for each student’s unique body. We strive to create a safe space for learning and growth and to enable the deeper learning that arises from collaborative, student-led exploration, rather than from copying or doing by rote. We teach to every student, believing that high-quality dance training should be available to everyone, inclusive of all backgrounds, bodies, and identities. In the wider Puget Sound community, we seek to expand access to dance instruction, performance, and resources through scholarships, accessible performances, subsidized rehearsal space, and community partnerships.

Responsibilities

Operations

  1. Operate front desk & manage waiting area
  • Answer family & instructor questions
  • Assist with student uniform, including doing hair & loaning clothing
  • Manage dance library
  1. Manage studio CRM database, including:
  • input class schedule for each studio program and season
  • manage individual class settings
  • run ongoing registration
  • troubleshooting
  1. Handle accounts receivable such as single payments for classes, class card purchases, monthly auto-pay, annual tuition payments, and rental payments
  2. Integrate new families into the program, including:
  • Suggesting initial level placement
  • Scheduling placement classes & studio visits
  • Sharing new family studio onboarding information
  • Build ongoing relationships with parents and students
  1. Act as production coordinator for two mainstage performances per year and other smaller performances as needed, including but not limited to:
  • Setup and promotion of ticket sales
  • Coordinating parent volunteers
  1. Manage studio rental system & calendar
  2. Supervise work-study students
  3. Organize digital file management system
  4. Update website continuously using WordPress
  5. Track studio purchases
  6. Organize studio, including photo and file archives, costume storage, uniforms for loan, front office.
  7. Perform light studio cleaning, keep track of studio maintenance needs and assist with small repairs.
  8. Be proactive with creative problem-solving, managing operations issues as they occur and only escalating to Directors when necessary

Communications

  1. Communicate program information & updates to students, and faculty by drafting, designing, & sending:
  • Studio announcements via mailchimp, gmail, and DSP
  • Individual family communications
  • Individual & group instructor/staff communications
  • Posters, flyers, and other promotional materials
  • Social media content including images, text, and video
  1. Respond to external inquiries about the dance program and onboard new families
  2. Draft and manage communications for performances, including:
  • Artistic and technical staff communications
  • Press releases
  • Online and print publications calendar listings
  • Family communication regarding production timelines and needs

REQUIRED QUALIFICATIONS

  1. Advanced writing & communication skills
  2. Minimum of 1 year experience in office or arts administration, or equivalent
  3. Proficient in Microsoft & Google office suites, and Canva. CRM software and video & photo editing software experience a plus.

DESIRED QUALIFICATIONS

  1. Knowledge and experience of the dance field, particularly ballet.
  2. BFA or BA in Dance or equivalent professional dance experience
  3. Experience teaching dance to youth

To apply, send cover letter, resume, and contact information of 3 references to karena@dancefremont.com

Dance Fremont is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Dance Teachers and Accompanists

Dance Fremont’s schedule is currently filled, but we are always looking for teachers and accompanists for our sub list. Please send cover letter, statement of teaching philosphy, and resumé to karena@dancefremont.com